Last updated December 2023
Welcome to Uppercentile's #Accelerate Directory. By using this website, you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not use this website.
Uppercentile provides access to digital documents and resources through our e-commerce website, as well as help desk support for our customers. By using our resources or help desk support, you agree to the following terms:
Uppercentile offers digital memberships for purchase through our website. By making a purchase, you agree to the following terms:
All communications with customers will be restricted to the purpose of vetting companies for the directory, fulfilling orders, and providing customer service, unless the customer has opted-in to share their email address for marketing purposes. Uppercentile is committed to responding to all customer support inquiries within 48 hours of submission.
Customers using the base membership service may request a cancellation within 30 days of their purchase. More advanced subscriptions are not qualified for retroactive cancellations.
Customers can request a refund for the following reasons:
Provided the order/subscription falls under one of the above reasons, refunds will be processed within 5 business days from the date that the refund is approved and include the purchase price and any applicable fees.
Uppercentile closely monitors incoming purchases and has the ability to block or hold transactions considered suspicious for further review. Uppercentile is protected against chargebacks classified as unauthorized but continues to be responsible for all cases described as not as described or not received.
Customer service is a priority for Uppercentile. We strive to resolve any issues directly with the customer and only involve third parties if we cannot reach a resolution directly with the customer.
All content on the Uppercentile website, including digital documents and resources, is the intellectual property of Uppercentile and is protected by copyright and other intellectual property laws. By using this website, you agree to the following terms:
Uppercentile makes no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content or services provided on our website. We do not warrant that our website will be error-free, virus-free, uninterrupted, or secure. By using this website, you acknowledge that any reliance on the content or services provided is at your own risk.
In no event shall Uppercentile be liable for any damages, including without limitation any indirect, consequential, special, incidental, or punitive damages arising out of your use or inability to use our website or any content or services provided on our website.
You agree to indemnify and hold harmless Uppercentile and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of your use of our website, including without limitation any claims alleging facts that, if true, would constitute a breach by you of these terms and conditions.
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Uppercentile is located, without regard to its conflict of law provisions. Any dispute arising out of or relating to these terms and conditions or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.